Payment & Delivery
At sPrinting, we aim to provide a seamless and transparent experience for our clients. Below, you’ll find details regarding our payment options, delivery process, and timelines to ensure smooth transactions and timely delivery of your 3D printing and prototyping services.
1. Payment Options
We offer multiple payment methods to make your transaction as convenient as possible:
- Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, and American Express.
- Bank Transfers: Direct bank transfers are available for larger orders. Please contact us for our banking details.
- PayPal: Payments via PayPal are also accepted.
- Cryptocurrency: For tech-savvy clients, we accept payments in select cryptocurrencies. Contact us for more details.
1.1 Payment Terms
- For Custom Orders: A 50% upfront deposit is required before starting production. The remaining balance must be cleared before delivery.
- For Standard Services: Full payment is required at the time of placing your order.
Once the payment is confirmed, we will start processing your order immediately.
2. Delivery Process
We take pride in ensuring that your prototypes and models are delivered on time and in perfect condition. Our delivery process involves the following steps:
2.1 Processing Time
After payment confirmation, the time required to prepare your order depends on the complexity and size of the project:
- Standard Products: 3-5 business days
- Custom Designs & Prototyping: 7-14 business days, depending on the complexity of the design.
You will be notified of any adjustments to the timeline if necessary.
2.2 Shipping Options
We offer various shipping options based on your location and urgency:
- Standard Shipping: 5-7 business days.
- Express Shipping: 2-3 business days.
- Local Pickup: If you’re nearby, you can choose to pick up your order directly from our facility.
Shipping fees will be calculated based on the weight, size, and destination of your order, and will be displayed at checkout.
2.3 International Shipping
We provide international shipping for most locations. Shipping times may vary based on your country’s postal system and customs regulations.
2.4 Tracking Information
Once your order is shipped, you will receive an email with tracking details so you can monitor the delivery status of your package.
3. Returns and Refunds
At sPrinting, we strive for 100% customer satisfaction. If you encounter any issues with your order, please refer to our Returns and Refunds page for more information or contact our support team.
4. Contact Us
If you have any questions or need assistance regarding payment or delivery, feel free to reach out to us at:
- Email: print@sprinting.pro
- Phone: 1 408 5853605861